Serj AI
ENESComing soon — Serj AI's agents already reply to guests in their language.PTComing soon — Serj AI's agents already reply to guests in their language.

Teach your concierge in a text.

An AI concierge that knows your property, your area, and your specialty.

It answers your guests' questions in their language, captures every inquiry, and updates itself when you tell it to — over WhatsApp, in plain words. No dashboard. No training videos. No support tickets.

Built with Walter at K-Lodge · El Salvador
10:24 AM
W
K-Lodge · Walter
tap here for contact info
Today
K59 is a right-hand point break, works best on a S/SW swell mid-to-high tide.10:23 AM
K61 next door is more forgiving — better for guests who aren't comfortable on a point.10:23 AM
Don't put first-timers on K59 over chest-high. Rocks at the top of the point are no joke.10:24 AM
Got it — saved to knowledge base.10:24 AM
Walter · K-Lodge, El Salvador
10:31 AM
J
K-Lodge · Concierge
online
Today
Hey — booked for next week. K59 looks gnarly in the photos. Should I be worried?10:30 AM
K59 is a right-hand point break — works best on a S/SW swell mid-to-high tide. Right now you're booked during peak S/SW season.10:31 AM
If you're surfing comfortably head-high, K59 will be your week. If not, K61 next door is mellower and a 5-min walk.10:31 AM
Heads up — Walter's house rule is no first-timers on K59 over chest-high. Want me to flag your level so he can plan your first session?10:31 AM
James · New Jersey, USA
Saved to knowledge base
K-Lodge · Local intel
How it works

From first question to repeat guest.

One AI concierge handles booking inquiries, local recommendations, in-stay questions, and follow-up — automatically.

01
Discovery

Guest finds you, asks questions.

AI concierge on your booking site answers 24/7 — swell season, what to pack, how to get from San Salvador airport.

8:32 PM
Right-hand point break at K59, El Salvador
1 / 24
4.9· 87 reviews· K59, El Salvador

K-Lodge

from$129/ night · 7-night min

About K-Lodge surf camp

Right on the point at K59, El Salvador — a long right-hand point break that works best on a S/SW swell, mid-to-high tide. Four rooms, walking distance to the lineup. K61 next door for guests still finding their feet on a point.

WiFi 150 MbpsBoard quiverSurf coachingYoga deck24/7 concierge
JL
Jasmine L.
March 2026 · 7 nights

“The concierge over WhatsApp was unreal — swell forecasts, board recs, even a 4am pickup for a dawn session at K59.”

k-lodge.com
S
Serj AI
online · replies in 1 min
Hi! Ask me anything about the property.
What's the wave season like in November?
November's solid — consistent S/SW groundswells through the season, lighter morning winds. K59 fires this time of year. We're holding rooms for the November south swell window.
Ask a question…
10:14 AM
🌊
K-Lodge · Concierge
tap here for contact info
Today
Best places to eat nearby?10:13 AM
Three I'd send any guest to. Restaurante Las Olas is the one Walter books first.
10:14 AM
02
Local Intel

Live map, host's picks first.

Ask about restaurants, surf shops, places to eat. A map appears inline — host's picks first, generic results second.

03
Pre-arrival

WhatsApp at booking confirmation.

The host triggers one message. The concierge answers every pre-arrival question automatically from there.

3:45 PM
🌊
K-Lodge · Concierge
tap here for contact info
Today
Hi James, your stay at K-Lodge is confirmed. I'm your concierge — ask me anything before you arrive.3:42 PM
Should I bring my own board?3:44 PM
Boards available at the lodge — Channel Islands and Lost shapes, mostly. If you have a favorite stick you ride well, bring it. SPF 50+ and reef booties are must-haves for K59.3:45 PM
6:42 AM
🌊
K-Lodge · Concierge
tap here for contact info
Today
Worth surfing K59 this morning?6:40 AM
S/SW swell at 3–4ft, wind's light offshore until 9 AM. K59 will be firing for the next two hours. Tide turns at 10:42. Go now.6:42 AM
04
In-stay

Today's session, plain language.

Guests ask about waves, tides, wind. Serj answers using the host's actual rules — not a generic forecast feed.

05
Come back

The post-stay broadcast that wins the repeat booking.

Months later, when the swell window opens, past guests get a personal note from Serj — not a marketing blast.

1:22 PM
🌊
K-Lodge · Concierge
online
Oct 12
Broadcast · past guests · Oct 2026
James — south swell hits Friday, 4–5ft for three days. K59 will be perfect. We've got a room open if you can move on it.1:18 PM
Booking it.1:21 PM
On it. Confirmation coming.1:22 PM

Talk to it yourself.

Three live agents, three real properties, three different specialties. Ask them anything a real guest would.

Mirador
Nomad coliving

Mirador — Curaçao

A nomad coliving community on the island. Ask about WiFi, workspaces, long-stay rates, or local spots.

Open chat
Los Buzos
Fishing lodge

Los Buzos — Panama

A remote Pacific fishing lodge. Ask about the season, what's biting, what to bring, or how to get there.

Open chat
Surf camp
Surf camp

Surf camp

A live surf camp demo is launching soon.

A live surf camp demo is launching soon.

Get in touch

Common questions.

How long does setup take?

About two weeks from kickoff to live. We handle every step.

What platforms does the agent work with?

Your website (anywhere you can paste an embed code), WhatsApp, and SMS. Facebook Messenger coming soon.

Which languages does it speak?

Whatever language your guest writes in. The agent detects and responds natively.

What does it do when it doesn't know an answer?

It tells the guest it's checking with the team and logs the question. You see it. You answer once. The agent never forgets.

How is this different from a chatbot?

A chatbot is a script. Serj AI learns from you, every time you talk to it. The longer you use it, the more it knows about your property — and the less anyone else's product can match it.

Who's behind it?

Serj AI is built by Nomad Digs, a digital nomad housing platform serving 257,000+ travelers worldwide. We've spent years watching what hosts and guests actually need from each other.

Ready to see what it looks like on your property?